1. Introduction

Welcome to Lubesta.com. These Terms and Conditions govern your use of our website and services. By accessing or using Lubesta.com, you agree to be bound by these terms. Please read them carefully.

2. Definitions

• Lubesta.com: The online marketplace for industrial lubricants, motor oils, and greases, connecting consumers, end-users, and vendors with global brands and local suppliers.
• User: Any individual or entity accessing or using the website, including vendors, consumers, and end-users.
• Vendor: Businesses or individuals who list products for sale on Lubesta.com.
• Consumer: Any individual or entity purchasing products for personal or non-commercial use.
• End-User: Any individual or entity purchasing products for commercial or industrial purposes.
• Services: All features, services, and content provided by Lubesta.com.

3. Acceptance of Terms

By using Lubesta.com, you acknowledge and agree to these Terms and Conditions. If you do not agree with any part of these terms, you should not use our website or services.

4. User Responsibilities

• Account Registration: Users must provide accurate, current, and complete information when creating an account. You are responsible for maintaining the confidentiality of your account information and for all activities that occur under your account.
• Account Security: Users must ensure the security of their account credentials. Lubesta.com is not liable for any loss or damage arising from your failure to safeguard your account information.
• Prohibited Activities: Users are prohibited from engaging in any activities that violate laws, infringe upon the rights of others, or interfere with the operation of Lubesta.com. This includes fraudulent transactions, unauthorized access, and misuse of the platform.

5. Vendor Obligations

• Product Listings: Vendors must ensure that all product listings are accurate, up-to-date, and compliant with applicable laws and regulations. Vendors are solely responsible for the content of their listings.
• Pricing: Vendors are responsible for setting and managing their product prices, including taxes and any applicable fees.
• Fulfillment: Vendors are responsible for fulfilling orders in a timely and professional manner, ensuring that products meet the quality standards as described.

6. Purchases and Payment Terms

• Order Acceptance: Lubesta.com reserves the right to accept or decline any order placed through the platform. Orders may be canceled if they do not meet the site’s terms or are flagged for potential fraud.
• Payment Processing: Payments on Lubesta.com are processed securely through our payment gateway partners. We accept various payment methods, which are detailed during the checkout process.
• Refunds and Returns: Refunds and returns are subject to the policies of the respective vendor. Please refer to the vendor’s return policy before making a purchase.

7. Shipping and Delivery

• Shipping Policies: Vendors are responsible for defining their shipping policies, including costs, delivery times, and shipping methods. These details will be provided at checkout.
• Delivery Issues: If you encounter any issues such as delayed or lost shipments, you can send us a ticket through our support page. Lubesta.com will work directly with the vendor on your behalf to resolve the problem as quickly as possible.

8. Intellectual Property

• Copyleft License: All content on Lubesta.com, including text, graphics, logos, and software, is provided under a copyleft license. Users are free to use, share, and modify our content as long as it is attributed to Lubesta.com and any derivative works are shared under the same terms.